http://news.accuracast.com/social-media-7471/social-media-sites-not-regarded-highly/ News from the world of Internet & mobile search and social media Fri, 18 May 2012 12:24:08 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://news.accuracast.com/social-media-7471/social-media-sites-not-regarded-highly/comment-page-1/#comment-16882 Dave Saunders Wed, 11 Aug 2010 22:28:07 +0000 http://www.accuracast.com/search-daily-news/?p=2399#comment-16882 Given a satisfaction definition of "Customer satisfaction is a combination of what you get and what you expect [from a website]" it would make sense that a social media site would perform less well than a site with a fairly predictable content angle like Fox. Sometimes you won't find "anything" on Facebook because the content is driven by your own engagement with the community to which you're connected while a news site like Fox is going to serve you whatever they want you to think. That has nothing to do with their politics, but rather a fact that they're willing to serve content consistently. Given a satisfaction definition of “Customer satisfaction is a combination of what you get and what you expect [from a website]” it would make sense that a social media site would perform less well than a site with a fairly predictable content angle like Fox. Sometimes you won’t find “anything” on Facebook because the content is driven by your own engagement with the community to which you’re connected while a news site like Fox is going to serve you whatever they want you to think. That has nothing to do with their politics, but rather a fact that they’re willing to serve content consistently.

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